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From promotion to predictability: why consumers prefer stable prices over aggressive discounts

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infoAliment

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2026 January 21

For many years, promotions were the main driver of sales in food retail. Large discounts, prominently displayed, promised quick savings and attracted traffic. Today, however, the effectiveness of this mechanism is beginning to erode. In a context dominated by inflation, successive price increases, and economic uncertainty, consumers are changing their evaluation criteria.

Increasingly, a stable price is becoming more important than a low price. Consumers no longer react automatically to aggressive discounts, especially when these are perceived as unpredictable or difficult to understand. A large but temporary reduction can raise suspicions about quality, stock levels, or continuity. By contrast, a consistent price signals control, transparency, and security.

This shift reflects a deeper transformation: from the logic of immediate savings to the logic of risk management. Consumers are no longer trying to “catch the deal,” but to avoid unpleasant surprises. Frequent price fluctuations create decision fatigue and erode trust, particularly in staple categories.

For retailers and producers, the message is clear. Strategies built exclusively on promotions are no longer sufficient to build loyalty. Instead, price policy consistency, clear communication, and offer predictability are becoming real competitive advantages.

Promotion remains a useful tool, but it is no longer an end in itself. In a mature market dominated by uncertainty, stability comes to be worth more than a spectacular discount.

(Photo: Freepik)

 

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